FAQs

 

All packages are shipped through courier services and we offer free shipping worldwide, but you may be required to pay taxes and duties when the product arrived at the destination and this depends on the country in which the order is shipped to.

Canadian shipping

Xandaar Inc, offer FREE shipping across Canada and all taxes, duties fees are collected during the product checkout process and therefore no surprise charges upon delivery.

Shipping within Canada takes 5 – 7 business days and outside Canada takes a bit longer.

· Expedited: 2 to 3 business days after processing - $15
· Express: 1 to 2 business days after processing - $22 

As soon as the order is shipped a tracking number is emailed to the customer confirming order shipment and the customer can track the status of the order using the number.

International shipping 

United State of America (USA)

Xandaar offer FREE standard shipping across the United State of America (USA), and standard shipping to the USA may takes 5 – 10 business days depending on the State.  

· Expedited: 2 to 3 business days after processing - $18
· Express: 1 to 2 business days after processing - $22 

Other Countries 

Xandaar offer FREE standard shipping for order above $150 to other countries and it takes 1 to 2 weeks depending on the country

International shipping cost range from $22 to $60.95 depending on final destination. 

Order processing time

Normally orders are processed during the business days – Monday to Friday and order placed before 12:00 PM Mountain Time will be processed that same day and any order placed after 12:00 PM MT will be processed the next business day. 

Customized product 

For custom-made denim jeans, the processing time and shipping duration will take 2 – 5 weeks depending on the destination.

Note; Festive seasons may disrupt our shipping schedule but xandaar will do everything possible to put a smile on customer’s face by delivery the order on time.

Express shipping 

Customers have the option of expediting their order using express shipping and this will attract additional cost ranging from $22 to $60.95 depending on final destination.

Shipping return policy

Xandaar Inc will accept the return of purchased products within 30 days in original conditions with the original receipt, tags attached, unworn and unwashed. We will be glad to exchange the product if that is what the customer want or full payment refund will be processed within 3-5 business days.

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